We have to process personal information on a daily basis. Of course we do so in accordance with the law, which requires us to specify exactly which information we process and to what end in this privacy declaration.
This declaration is not applicable to the processing of information on behalf of and in accordance to instructions of third parties such as aircraft companies, car rental companies and other service providers, travel companies, marketing partners and business partners.
'Personal information' embodies any information gathered which may be used to identify you as a person, either directly (i.e. a name) or indirectly (i.e. a telephone number). We advise you to read this privacy declaration before providing such information. This privacy declaration is part of our terms and conditions.
By making use of our products or services and/or by agreeing to this privacy declaration, for instance by registering for one of our products or services, regardless of the manner in which the registration was made, you agree to the processing and use of personal information in accordance to this declaration.
Any interaction between our staff and a guest, as well as anything we encounter during our work-related activities may be used to gather personal information. At various times we may be required to ask you, as our guest, for your and/or your family's personal information, including but not limited to:
Furthermore, in specific cases we may gather other personal information, including but not limited to:
From persons who are less than 18 years old we only register their name, nationality and date of birth. Only adults can provide additional information to us. We would appreciate if you can prevent your children from sending us personal information without your consent, especially through the internet. If such information is sent anyway, you can request for it to be erased by emailing firstname.lastname@example.org
We do not intentionally gather sensitive information such as details on political, religious, spiritual and sexual orientation, health, union membership or ethnical origin. Depending on local law other information may be regarded as sensitive, such as credit card details, leisure activities, personal activities, hobbies and whether you smoke. We may be required to gather this information to meet your requests or specific services such as a diet.
We can also gather personal information on our guests through third parties, including information from our financial service providers and other partners, social media web sites in accordance with your settings on those platforms and from other third parties that are lawfully allowed to share personal information with us. We use and share all such information as described in this privacy declaration.
Personal information may be gathered at a variety of occasions, including but not limited to:
Your personal information may be used by us to a variety of ends, including but not limited to:
Only authorised staff has access to your personal information, including:
Your personal information may be sent to third parties to improve your stay and to provide additional services, such as to banks, credit card companies, external lawyers, dispatchers and printers.
Local authorities may force us to send them your personal information in case this is in accordance with the law or as part of research in accordance with local prescriptions.
Guesthouse Vertoef takes the appropriate technical and organisational precautions, in accordance with lawful prescriptions, to keep your personal information up to date and to ensure its protection from being accessed without authorisation, publication, editing and destruction. We demand from any company with whom we share personal information that they make an equal effort to guarantee its protection. To ensure the safety of personal information on our website and during transactions we employ SSL coding technology. In addition we have made a variety of organisational precautions such as username and password requirements and camera supervision.
Unfortunately no security system available to us can be regarded as completely waterproof when it comes to transferring information over the internet. Do not send us any sensitive personal information by email to avoid the risk of it being compromised. We will never contact you by mobile phone or text messages to request personal information or credit card details. In the event that you do receive such requests, do not respond, but inform us by emailing to email@example.com.
Your personal information will only be stored during the period in which it is deemed necessary to meet the ends described in this privacy declaration or in accordance with relevant laws.
You have the right to access your personal information as gathered by Guesthouse Vertoef as well as edit, correct or delete it in accordance with lawful regulations. Any request to do so has to be submitted in writing by emailing firstname.lastname@example.org. In the event that we receive a request to access personal information from an unfamiliar email address, we may have to ask you to provide identification before we can fulfill the request in order to ensure the confidentiality and protecting of personal information. Therefore, we ask you to attach a copy of official identification documents along with such requests. We will make every effort to fulfill requests for personal information in accordance with the law; however, it may be that in this type of service we will be unable to provide you with the quality and flexibility of service that you are used to from us.
This declaration will be edited from time to time. Therefor, we advise you to consult it regularly, particularly when making a reservation.
Any questions on the content of the privacy declaration may be sent to email@example.com.